Privacy Policy
Effective Date: August 10, 2026This Privacy Policy describes the policies and procedures of Kunming Beijia Trading Co., Ltd., operating as North Charm, regarding the collection, use, and disclosure of information when you access the website located at https://www.northcharm.hair and use the services provided by North Charm. This policy reflects the commitment of North Charm to protecting the privacy of every individual who interacts with our organization.
By accessing and using this website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of this website immediately. North Charm reserves the right to modify or update this policy at any time, and continued use of the website following any changes constitutes acceptance of the revised policy.
North Charm, developed and managed by Kunming Beijia Trading Co., Ltd., is committed to safeguarding the personal information entrusted to us. We operate within the Computer Systems Design and Related Services industry, and we recognize the critical importance of data privacy in the technology services sector. For any questions regarding this policy, you may contact us at hello@northcharm.hair or by phone at +13092868391.
1. Introduction
Kunming Beijia Trading Co., Ltd., doing business as North Charm, operates this website and provides computer systems design and related services to clients around the world. This Privacy Policy explains in clear terms how we handle personal information collected through our website, during our service engagements, and through any other interaction you may have with North Charm.
The purpose of this policy is to provide you with complete transparency regarding our data practices. We believe that every user deserves to understand what information is being collected, why it is being collected, how it is used, and with whom it may be shared. This policy serves as a comprehensive guide to the data practices of North Charm.
This policy applies to all visitors, users, clients, and any other individuals who access or use the North Charm website or services. By using our website, you expressly consent to the collection and use of information in accordance with this Privacy Policy. North Charm is committed to complying with all applicable privacy laws and regulations in the jurisdictions where we operate.
2. Information We Collect
North Charm collects several categories of information to provide and improve our services. The types of information we may collect include but are not limited to the following categories. We take care to collect only the information that is reasonably necessary for the operation of our business and the delivery of our services.
Personal Identification Information: This includes your full name, email address, telephone number, physical mailing address, company name, job title, and any other information you voluntarily provide when you fill out forms on our website, subscribe to our communications, or correspond with us directly. This category of information is essential for us to respond to your inquiries and provide you with the services you request.
Technical and Usage Information: When you visit our website, our servers automatically record certain technical information. This may include your Internet Protocol address, browser type and version, operating system, device type, referring website URLs, pages viewed on our website, the dates and times of your visits, time spent on pages, and other diagnostic data. This information helps us understand how visitors interact with our website and allows us to improve the user experience continuously.
Communication Records: When you contact North Charm via email, telephone, contact form, or any other communication channel, we may retain a record of that correspondence. This includes the content of your messages, the date and time of the communication, and any attachments or supporting materials you provide. We retain these records to ensure continuity in our client relationships and to maintain a high standard of service.
Service Engagement Information: For clients who engage North Charm for computer systems design and related services, we may collect additional information necessary to perform the contracted work. This may include business requirements documents, system specifications, technical environment details, project plans, and other information that is directly relevant to the services being provided.
3. How We Collect Information
North Charm collects information through a variety of methods, each of which is designed to be transparent and respectful of your privacy. The primary methods of collection are described in detail below.
Direct Collection from You: The majority of personal information we hold is provided directly by you. This occurs when you fill out the contact form on our website, send us an email, call our office, subscribe to receive updates, register for an event, or engage our services. In each case, you are aware of the information you are providing and have control over what you choose to share with us.
Automatic Collection Technologies: Our website uses cookies, web beacons, and similar tracking technologies to collect certain information automatically as you navigate through the site. These technologies help us understand browsing patterns, identify popular content, measure the effectiveness of our communications, and provide a more personalized browsing experience. Detailed information about our use of cookies is provided in Section 11 of this policy.
Collection from Third Party Sources: In limited circumstances, North Charm may receive information about you from third parties. This may include analytics providers such as Google Analytics, advertising networks, search information providers, and providers of technical, payment, and delivery services. When we receive information from third parties, we use it only in accordance with this Privacy Policy and the terms agreed with the third party provider.
4. How We Use Your Information
North Charm uses the information we collect for a range of legitimate business purposes. Every use of personal information is carefully considered to ensure it is necessary, proportionate, and respectful of the trust you have placed in us.
Service Delivery: We use your information to provide, maintain, and improve our computer systems design and related services. This includes responding to your inquiries, communicating with you about your projects, delivering contracted services, processing transactions, and providing customer support. Service delivery is the core of our business, and using your information for this purpose is essential to our relationship with you.
Communication: We use your contact information to send you important administrative messages, such as confirmations, invoices, technical notices, updates, and security alerts. We may also use your information to send you marketing communications about services we believe may be of interest to you, but only where you have consented to receive such communications or where we have a legitimate business interest in doing so.
Website Improvement and Analytics: We analyze the technical and usage information collected through our website to identify trends, track user movements around the site, diagnose technical problems, and gather broad demographic information for aggregate use. This analysis helps us make informed decisions about how to improve the functionality and content of our website.
Legal and Regulatory Compliance: In certain circumstances, North Charm may need to use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. We may also use your information to enforce our Terms of Service, protect our legal rights, investigate potential violations, and detect or prevent fraud and security issues.
Business Operations: We use information to support our internal business operations, including accounting, auditing, billing, reconciliation, and collection activities. We also use information for internal research and development purposes, to test and improve our service offerings, and to train our staff.
6. Data Retention
North Charm retains personal information only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. Our retention periods are determined based on the nature of the information, the purposes for which it is processed, and any legal or regulatory obligations that require us to maintain records for a specific period.
For clients and former clients, we typically retain engagement records, correspondence, and related personal information for a period of seven years following the conclusion of the business relationship, consistent with standard business record-keeping practices and applicable statutes of limitation for legal claims. Website analytics data, including IP addresses and browsing patterns, is retained for a maximum of twenty-six months after collection, after which it is either anonymized or deleted.
When personal information is no longer required for the purposes for which it was collected, North Charm will securely delete, destroy, or anonymize that information in a manner that prevents its reconstruction or recovery. We regularly review our data holdings and apply rigorous retention and disposal policies to ensure that we do not hold onto information longer than necessary.
7. Data Security
The security of your personal information is of paramount importance to North Charm. We implement and maintain a comprehensive set of administrative, technical, and physical safeguards designed to protect the information we collect and store against unauthorized access, disclosure, alteration, and destruction.
Our technical security measures include industry-standard encryption protocols for data in transit and at rest, secure server infrastructure with regular security updates and patches, firewalls and intrusion detection systems, access controls with role-based permissions, and regular security audits and vulnerability assessments conducted by qualified personnel.
Our administrative safeguards include strict internal policies and procedures governing data handling, mandatory privacy and security training for all staff members, confidentiality agreements with employees and contractors, and a dedicated incident response plan to address any potential security breaches promptly and effectively.
While we strive to protect your personal information using commercially reasonable means, no method of electronic storage or transmission over the internet is absolutely secure. We cannot guarantee the complete security of information transmitted to or from our website. Any transmission of personal information is done at your own risk. However, we are committed to taking all reasonable steps to protect your information once it is in our possession.
8. Your Rights and Choices
North Charm respects your rights regarding your personal information and provides you with meaningful choices about how your data is collected and used. Depending on your jurisdiction, you may have some or all of the following rights under applicable data protection laws.
The Right to Access: You have the right to request access to the personal information we hold about you. Upon receiving a verifiable request, we will provide you with a copy of the information we have on file, along with information about how it is being processed.
The Right to Rectification: If you believe that any personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update that information. We will promptly review your request and make any necessary corrections.
The Right to Erasure: In certain circumstances, you have the right to request that we delete your personal information from our systems. This right is not absolute and may be subject to legal or contractual obligations that require us to retain certain information.
The Right to Restrict Processing: You have the right to request that we limit the processing of your personal information under specific conditions, such as when you contest the accuracy of the data or object to the processing.
The Right to Data Portability: Where applicable, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to have that information transmitted to another data controller without hindrance from North Charm.
The Right to Object: You have the right to object to the processing of your personal information in certain circumstances, including when we process your information for direct marketing purposes. You may opt out of marketing communications at any time by following the unsubscribe instructions included in each communication or by contacting us directly.
To exercise any of these rights, please contact us using the information provided in Section 16 of this policy. We will respond to your request within the timeframe required by applicable law, and in any event within thirty days of receiving a verifiable request.
9. Privacy for Children
The North Charm website and services are not directed to or intended for use by individuals under the age of eighteen years. We do not knowingly collect, solicit, or maintain personal information from anyone under the age of eighteen. If we become aware that we have inadvertently collected personal information from a child under eighteen without verified parental consent, we will take immediate steps to delete that information from our records.
If you are a parent or legal guardian and you believe that your child has provided us with personal information without your consent, please contact us immediately using the contact details provided in this policy. We are committed to protecting the privacy of children and complying with all applicable laws and regulations regarding the collection and processing of information relating to minors.
10. International Data Transfers
North Charm is headquartered in Kunming, Yunnan Province, China. If you are accessing our website or using our services from outside China, please be aware that your information may be transferred to, stored in, and processed in China, where our primary servers and operations are located. The data protection laws in China may differ from those in your jurisdiction.
By submitting your personal information to North Charm, you consent to the transfer, storage, and processing of your information in China and any other country in which we or our service providers maintain facilities. We take appropriate measures to ensure that any international transfers of personal information comply with applicable data protection laws and that your information remains protected in accordance with the standards described in this Privacy Policy.
Where required by law, we will implement appropriate safeguards such as standard contractual clauses approved by relevant regulatory authorities to ensure that transferred personal information receives an adequate level of protection, regardless of where it is processed.
12. Third Party Services and Links
Our website may contain links to third party websites, plugins, services, or applications that are not owned or controlled by North Charm. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third party websites and are not responsible for their privacy practices or content.
We strongly encourage you to review the privacy policies of every third party website you visit. This Privacy Policy applies solely to information collected by North Charm through our own website and services. If you access third party websites through links on our site, any information you provide to those third parties will be governed by their respective privacy policies and terms of use.
North Charm may also use third party analytics services, such as Google Analytics, to help us understand website usage and improve our services. These third parties may use cookies and other tracking technologies to collect information about your online activities over time and across different websites. You can learn more about how Google uses data and how to opt out by visiting the Google Privacy Policy and the Google Analytics Opt-out Browser Add-on page.
13. Data Breach Procedures
North Charm has established comprehensive procedures for detecting, reporting, and responding to data breaches. A data breach is defined as any unauthorized access, disclosure, alteration, or destruction of personal information held by North Charm, or any incident that compromises the confidentiality, integrity, or availability of personal data.
In the event of a confirmed data breach, we will take immediate steps to contain the breach, assess the scope and impact, and notify affected individuals and relevant regulatory authorities as required by applicable law. Our notification will describe the nature of the breach, the categories and approximate number of individuals affected, the likely consequences, and the measures we have taken or propose to take to address the breach and mitigate any adverse effects.
We maintain detailed records of all data breaches, including the facts surrounding the breach, its effects, and the remedial actions taken. These records are reviewed regularly to identify areas for improvement in our security posture and to prevent recurrence. North Charm is committed to continuous improvement of its security practices and incident response capabilities.
14. Changes to This Policy
North Charm reserves the right to update or modify this Privacy Policy at any time and without prior notice. Changes to this policy may be made for a variety of reasons, including to reflect changes in our data practices, changes in applicable law, or improvements to the clarity and comprehensiveness of this document.
When we make changes to this policy, we will update the Effective Date at the top of the page and post the revised policy on this website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the North Charm website and services after any changes to this policy constitutes your acceptance of the revised terms.
If we make material changes to this policy that significantly affect how we process your personal information, we will make reasonable efforts to notify you through prominent notice on our website or, where appropriate, by sending a direct communication to the email address we have on file for you.
15. Legal Basis for Processing
North Charm processes personal information based on one or more of the following legal grounds, as applicable under the relevant data protection legislation. The specific legal basis depends on the context in which the information is collected and the purpose for which it is used.
Consent: We may process your information if you have given us specific consent to do so for one or more particular purposes. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Contractual Necessity: We process information where it is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract. This applies primarily to information collected in the course of delivering our computer systems design and related services.
Legitimate Interests: We may process your information where we have a legitimate business interest in doing so, provided that your interests and fundamental rights do not override those interests. Our legitimate interests include operating and improving our website, responding to inquiries, preventing fraud, and ensuring the security of our systems and services.
Legal Obligation: We may process your information where we are required to do so by law, regulation, or court order. This includes situations where we must retain records for tax purposes, comply with regulatory inquiries, or respond to lawful requests from public authorities.
16. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or the data practices of North Charm, please contact us using the information provided below. We are committed to addressing your privacy concerns promptly and thoroughly.
Data Controller: Kunming Beijia Trading Co., Ltd., doing business as North Charm.
Registered Address: Room 2205, 22nd Floor, Yunjin Building, No. 26 Jinbi Road, Xishan District, Kunming - 650000, China (CN).
Email Address: hello@northcharm.hair
Phone Number: +13092868391
Website: https://www.northcharm.hair
We will acknowledge receipt of your inquiry within three business days and provide a substantive response within thirty days. If your inquiry requires more extensive investigation, we will inform you of the expected timeline for our response. If you are not satisfied with our response, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.